Dr. Maya Ackerman, AI researcher and author of "Creative Machines: AI, Art, and Us," challenges our assumptions about artificial intelligence and creativity. She argues that ChatGPT is intentionally limited, that hallucinations are features not bugs, and that we must stop treating AI as an all-knowing oracle in our Hybrid Analog Digital Society.
⸻ Podcast: Redefining Society and Technology
https://redefiningsocietyandtechnologypodcast.com
______Title: AI Creativity Expert Reveals Why Machines Need More Freedom - Creative Machines: AI, Art & Us Book Interview | A Conversation with Author Maya Ackerman | Redefining Society And Technology Podcast With Marco Ciappelli
______Guest: Maya Ackerman, PhD.
Generative AI Pioneer | Author | Keynote Speaker
On LinkedIn: https://www.linkedin.com/in/mackerma/
Website: http://www.maya-ackerman.com
_____Short Introduction: Dr. Maya Ackerman, AI researcher and author of "Creative Machines: AI, Art, and Us," challenges our assumptions about artificial intelligence and creativity. She argues that ChatGPT is intentionally limited, that hallucinations are features not bugs, and that we must stop treating AI as an all-knowing oracle in our Hybrid Analog Digital Society.
_____Article Dr. Maya Ackerman is a pioneer in the generative AI industry, associate professor of Computer Science and Engineering at Santa Clara University, and co-founder/CEO of Wave AI, one of the earliest generative AI startup. Ackerman has been researching generative AI models for text, music and art since 2014, and an early advocate for human-centered generative AI, bringing awareness to the power of AI to profoundly elevate human creativity. Under her leadership as co-founder and CEO, WaveAI has emerged as a leader in musical AI, benefiting millions of artists and creators with their products LyricStudio and MelodyStudio.
Dr. Ackerman's expertise and innovative vision have earned her numerous accolades, including being named a "Woman of Influence" by the Silicon Valley Business Journal. She is a regular feature in prestigious media outlets and has spoken on notable stages around the world, such as the United Nations, IBM Research, and Stanford University. Her insights into the convergence of AI and creativity are shaping the future of both technology and music. A University of Waterloo PhD and Caltech Postdoc, her unique blend of scholarly rigor and entrepreneurial acumen makes her a sought-after voice in discussions about the practical and ethical implications of AI in our rapidly evolving digital world.
Host: Marco Ciappelli
Co-Founder & CMO @ITSPmagazine | Master Degree in Political Science - Sociology of Communication l Branding & Marketing Advisor | Journalist | Writer | Podcast Host | #Technology #Cybersecurity #Society 🌎 LAX 🛸 FLR 🌍
WebSite: https://marcociappelli.com
On LinkedIn: https://www.linkedin.com/in/marco-ciappelli/
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⸻ Podcast Summary ⸻
I had one of those conversations that makes you question everything you thought you knew about democracy, governance, and the future of human society. Eli Lopian, founder of TypeMock and author of the provocative book on AI-cracy, walked me through what might be the most intriguing political theory I've encountered in years.
⸻ Article ⸻
We talk about AI hallucinations like they're bugs that need fixing. Glitches in the matrix. Errors to be eliminated. But what if we've got it completely backward?
Dr. Maya Ackerman sat in front of her piano—a detail that matters more than you'd think—and told me something that made me question everything I thought I understood about artificial intelligence and creativity. The AI we use every day, the ChatGPT that millions rely on for everything from writing emails to generating ideas, is intentionally held back from being truly creative.
Let that sink in for a moment. ChatGPT, the tool millions use daily, is designed to be convergent rather than divergent. It's built to replace search engines, to give us "correct" answers, to be an all-knowing oracle. And that's exactly the problem.
Maya's journey into this field began ten years ago, long before generative AI became the buzzword du jour. Back in 2015, she made what her employer called a "risky decision"—switching her research focus to computational creativity, the academic precursor to what we now call generative AI. By 2017, she'd launched one of the earliest generative AI startups, WaveAI, helping people write songs. Investors told her the whole direction didn't make sense. Then came late 2022, and suddenly everyone understood.
What fascinates me about Maya's perspective is how she frames AI as humanity's collective consciousness made manifest. We wrote, we created the printing press, we built the internet, we filled it with our knowledge and our forums and our social media—and then we created a functioning brain from it. As she puts it, we can now talk with humanity's collective consciousness, including what Carl Jung called the collective shadow—both the brilliance and the biases.
This is where our conversation in our Hybrid Analog Digital Society gets uncomfortable but necessary. When AI exhibits bias, when it hallucinates, when it creates something that disturbs us—it's reflecting us back to ourselves. It learned from our data, our patterns, our collective Western consciousness. We participate in these biases to various degrees, whether we admit it or not. AI becomes a mirror we can't look away from.
But here's where Maya's argument becomes revolutionary: we need to stop wanting AI to be perfect. We need to embrace its capacity to hallucinate, to be imaginative, to explore new possibilities. The word "hallucination" itself needs reclaiming. In both humans and machines, hallucination represents the courage to go beyond normal boundaries, to re-envision reality in ways that might work better for us.
The creative process requires divergence—a vast open space of new possibilities where you don't know in advance what will have value. It takes bravery, guts, and willingness to fall flat on your face. But ChatGPT isn't built for that. It's designed to follow patterns, to be consistent, to give you the same ABAB rhyming structure every time you ask for lyrics. Try using it for creative writing, and you'll notice the template, the recognizable vibe that becomes stale after a few uses.
Maya argues that machines designed specifically for creativity—like Midjourney for images or her own WaveAI for music—are far more creative than ChatGPT precisely because they're built to be divergent rather than convergent. They're allowed to get things wrong, to be imaginative, to explore. ChatGPT's creativity is intentionally kept down because there's an inherent conflict between being an all-knowing oracle and being creative.
This brings us to a dangerous illusion we're collectively buying into: the idea that AI can be our arbitrator of truth. Maya grew up on three continents before age 13, and she points out that World War II is talked about so differently across cultures you wouldn't recognize it as the same historical event. Reality isn't simple. The "truth" doesn't exist for most things that matter. Yet we're building AI systems that present themselves as having definitive answers, when really they're just expressing a Western perspective that aligns with their shareholders' interests.
What concerns me most from our conversation is Maya's observation that some people are already giving up their thinking to these machines. When she suggests they come up with their own ideas without using ChatGPT, they look at her like she's crazy. They honestly believe the machine is smarter than them. This collective hallucination—that we've built ourselves a God—is perhaps more dangerous than any individual AI capability.
The path forward, Maya argues, requires us to wake up. We need diverse AI tools built for specific purposes rather than one omnipotent system. We need machines designed to collaborate with humans and elevate human intelligence rather than foster dependence. We need to stop the consolidation of power that's creating copies of the same convergent thinking, and instead embrace the diversity of human imagination.
As someone who works at the intersection of technology and society, I find Maya's perspective refreshingly honest. She's not trying to sell us on AI's limitless potential, nor is she fear-mongering about its dangers. She's asking us to see it clearly—as powerful technology that's at least as flawed as we are, neither God nor demon, just a mind among minds.
Her book "Creative Machines: AI, Art, and Us" releases October 14, 2025, and it promises to rewrite the narrative from an informed insider's perspective rather than someone with something to gain from public belief. In our rapidly evolving Hybrid Analog Digital Society, we need more voices like Maya's—voices that challenge us to think differently about the tools we're building and the future we're creating.
Subscribe to continue these essential conversations about creativity, consciousness, and our coexistence with increasingly capable machines. Because the real question isn't whether machines can be creative—it's whether we'll have the wisdom to let them be.
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Episode Description: Dr. Maya Ackerman, AI researcher and author of "Creative Machines: AI, Art, and Us," reveals why ChatGPT is intentionally limited in creativity, why AI hallucinations should be celebrated, and why we must stop treating artificial intelligence as an all-knowing oracle. This conversation explores the intersection of human creativity and machine capability.
Key Discussion Points:
Notable Quotes:
Marco:
Maya: